Tuotteiden palauttaminen tai vaito toiseen

Kaikilla Helakka-tuotteilla on 14 päivän vaihto- ja palautusoikeus. Kaikista palautuksista on aina sovittava kauppiaan kanssa etukäteen Vaihdon tai palautuksen kustannus sinulle on kirje-postimaksun (suuremmissa tilauksissa pakettimaksun verran). Helakka ei lunasta postiennakolla lähetettyjä palautuksia.

Jos haluat vaihtaa tai palauttaa, toimi näin

1) Lähetä sähköpostia: info@helakka.fi, ja kerro mihin tuotteeseen haluat vaihtaa vai haluatko palauttaa. Nopea tieto on meille tärkeää, jotta saamme maksun palautuksen mahdollisimman pian sinulle (luottokortti / lasku / tilillemaksu).

2) Pakkaa käyttämätön ja myyntikuntoinen tuote kirjekuoreen omassa rasiassaan, ja lähetä se postitse kirjeenä tai pakettina – riippuen miten tilaus on sinulle alunperin toimitettu. Maksa postissa kirjeen postimaksu (isommissa koruissa 50 g + kaksinkertainen postimaksu.

Palautusosoite:

Helakka

Veijanmäenkatu 10

33560 Tampere

HUOM! Täytä ja tulosta tämä lomake ja laita se palautuksesi mukaan.

3) Palautamme sinulle ostoksesi hinnan mahdollisimman pian, riippuen maksutavastasi, kuitenkin viimeistään 14 päivän kuluessa kun olemme vastaanottaneet palauttamasi tuotteen/tuotteet. Verkkopankilla tai luottokortilla maksetut tilaukset palautamme suoraan tilillesi. Muista ilmoittaa myös tilinumerosi!

Tuotteet ja tuotehinnat

Tuotteiden hinnat on esitetty tuote-esittelyjen yhteydessä. Tuotteisiin sisältyy arvonlisävero.

Cookie	Duration	Description
cookielawinfo-checkbox-advertisement	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Cookie	Duration	Description
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_UA-50184088-1	1 minute	A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.
_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
_hjAbsoluteSessionInProgress	30 minutes	Hotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie.
_hjFirstSeen	30 minutes	Hotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user.
_hjid	1 year	This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script.
_hjIncludedInPageviewSample	2 minutes	Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit.
_hjTLDTest	session	To determine the most generic cookie path that has to be used instead of the page hostname, Hotjar sets the _hjTLDTest cookie to store different URL substring alternatives until it fails.
CONSENT	2 years	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
tk_lr	1 year	The tk_lr is a referral cookie set by the JetPack plugin on sites using WooCommerce, which analyzes referrer behaviour for Jetpack.
tk_or	5 years	The tk_or is a referral cookie set by the JetPack plugin on sites using WooCommerce, which analyzes referrer behaviour for Jetpack.
tk_r3d	3 days	JetPack installs this cookie to collect internal metrics for user activity and in turn improve user experience.

Cookie	Duration	Description
_fbp	3 months	This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
VISITOR_INFO1_LIVE	5 months 27 days	A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSC	session	YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-id	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.

Cookie	Duration	Description
_lfa	2 years	This cookie is set by the provider Leadfeeder. This cookie is used for identifying the IP address of devices visiting the website. The cookie collects information such as IP addresses, time spent on website and page requests for the visits.This collected information is used for retargeting of multiple users routing from the same IP address.
_lfa_test_cookie_stored	past	No description
tk_ai	5 years	Gathers information for WordPress by themselves, first party analytics tool about how WP services are used. A collection of internal metrics for user activity, used to improve user experience.
tk_qs	30 minutes	Gathers information for WordPress by themselves, first party analytics tool about how WP services are used. A collection of internal metrics for user activity, used to improve user experience.
tk_tc	session	No description available.
woocommerce_recently_viewed	session	Description unavailable.

Palautus/vaihto

Tuotteiden palauttaminen tai vaito toiseen

Jos haluat vaihtaa tai palauttaa, toimi näin

Tuotteet ja tuotehinnat

Evästeasetukset

Kirjaudu